kawan77Privacy Policy

This page describes what we collect when you use kawan77 and how we keep that data protected. We collect personal information (email, identity documents, payment details) to verify your account, process deposits and withdrawals, and comply with anti-money-laundering regulations. We encrypt all data in transit and at rest, and we do not sell or share your information with third parties except as required by law.

Your privacy matters to us. We operate under principles of data minimisation—we collect only what we need to run the platform securely. You have the right to request a copy of your data, ask for corrections, or request deletion subject to legal retention obligations. Contact [email protected] to exercise these rights; we respond within 30 days.

Our services are available only where local law permits. If you access kawan77 from a supported jurisdiction (such as Jakarta, Surabaya, Bandung, or Medan), this policy applies to your use. If your jurisdiction restricts online gaming, we recommend you verify your local law before using our platform.

Data We Collect on kawan77

We collect data in several categories. First, account data: your email address, password hash (never stored in plain text), username, and selected payment method. Second, identity data: government ID number, full name, date of birth, and address—collected only during KYC verification before your first withdrawal. Third, payment data: transaction history, deposit sources, withdrawal destinations, and payment-method tokens (stored securely by payment processors, not by us). Fourth, activity data: your login times, game history, market positions, live-table sessions, and IP address.

We do not collect biometric data, browsing history outside kawan77, or location data beyond what your IP reveals. We do not require camera or microphone access. We collect only what is necessary to operate the platform, verify your identity, and prevent fraud.

How We Use Your Data

We use account and identity data for KYC verification, compliance with banking regulations, and fraud prevention. We use payment data to process deposits and withdrawals and to reconcile transactions. We use activity data to detect unauthorized access, prevent collusion, identify technical problems, and improve platform performance.

We do not use your data for marketing purposes unless you explicitly opt in. We do not sell your email to third parties. We do not create profiles of your betting behaviour to target advertising. If we need to contact you—for example, about a withdrawal delay or account security—we use your registered email and send only service-related messages.

KYC retention

We retain identity documents and verification results for 7 years to comply with anti-money-laundering law. After 7 years, we securely delete them.

Transaction logs

We retain deposit, withdrawal, and game-session records for 7 years. Longer retention may be required if we are under legal investigation.

Cookies

We use session cookies to keep you logged in and functional cookies to store your language preference. We do not use tracking cookies or third-party analytics.

Third-Party Processors and kawan77

We do not process all data ourselves. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet partners) handle payment tokens and settlement. Our cloud hosting provider stores our databases and backups. We ensure all processors sign data-processing agreements that require them to protect your information and use it only for the services we contract.

Our servers may be located outside your jurisdiction. By using kawan77, you consent to your data being transferred to and stored in countries where our infrastructure operates. We encrypt data before transfer and during storage to maintain confidentiality.

We do not share your personal data with marketing firms, data brokers, or affiliate networks. We share data with law enforcement or financial regulators only when required by a lawful court order or regulatory demand. We will notify you of such demands whenever possible, except where prohibited by law.

Your Rights and kawan77 Commitments

You have the right to access your data. Contact [email protected] and we will send you a copy of all personal data we hold within 30 days. You can request corrections if any data is inaccurate. You can request deletion of data we no longer need, subject to legal retention obligations (we cannot delete KYC records within the 7-year compliance window).

We are committed to data security. We use industry-standard encryption (TLS 1.2+) for all data in transit. Passwords are hashed using bcrypt, so even our staff cannot see your plain-text password. Database access is restricted to authorised personnel only, and all access is logged. We conduct regular security audits and promptly patch vulnerabilities when discovered.

• We do not share your account credentials with anyone. kawan77 staff will never ask for your password.
• We enable optional two-factor authentication (2FA) via email or SMS to add a security layer to your login.
• If we detect suspicious account activity—for example, login from an unfamiliar IP or large withdrawal—we place the account on review and contact you.
• If we suffer a data breach, we will notify affected users within 30 days and advise you to change your password.
• This privacy policy may be updated. We will notify you of material changes by email or platform banner. Continued use constitutes acceptance.

For questions about your privacy or to exercise your data rights, contact [email protected]. We aim to respond to all inquiries within 30 days. If you believe we have violated your privacy rights, you may escalate your complaint to your local data-protection authority.